These Terms of Service govern your access to and use of the WiseTip Service, including the iOS mobile application and the website at wisetip.com. By creating an account or using the Service, you confirm you are 16 or older (13 or older for users in the United States) and agree to be bound by these Terms.

The Service is operated by WiseTip Prosta Spółka Akcyjna (simple joint-stock company), ul. Ostrowska 22/3, 71-757 Szczecin, Poland, entered in the register of entrepreneurs of the National Court Register under KRS 0001241834, tax ID (NIP) 8513351401, share capital PLN 10,000. The app is distributed on the App Store by Martin Kmieciak (sole trader) acting as authorised distributor of the Operator. Apple Inc. is not a party to these Terms.

I. General Rules

These Terms regulate access to the Service, publication of User Content, complaints, and the rights and obligations of both parties. The Service is free to use. Processing of personal data is described in our Privacy Policy.

Automated tools (bots, scripts, scrapers) that artificially inflate the popularity of User Content or harvest data from the Service are prohibited. The supervisory authority for DSA obligations in Poland is the Office of Electronic Communications (UKE). Contact: support@wisetip.com.

Language versions: The agreement is concluded in Polish under Polish law. These Terms are available in Polish and English; the English version is a translation with the same content. In the event of any discrepancy, the Polish version prevails, unless mandatory consumer protection law provides otherwise.

II. The Service

The WiseTip app is available on the App Store for iOS 16 or later. An internet connection and an active email address are required.

The Application is licensed, not sold. The licence is non-exclusive, non-transferable, and limited to use on Apple devices in accordance with App Store usage rules. Apple Inc. is not a party to these Terms and bears no responsibility for the Application or Service.

In the event of a breach, we will send a notice with a remedy period of at least 7 days, after which we may issue a warning, suspend or delete the account, or ban re-registration. We will inform you by email with reasons and information about your right to appeal. We may act immediately where you create legal risk for the Operator, repeatedly infringe intellectual property rights, your content endangers other Users, or where required by law.

III. Account and Electronic Services

Agreement: Concluded at the moment your account is created, for an indefinite period.

Right of withdrawal: As a consumer, you may withdraw from the agreement within 14 days without giving a reason. By requesting immediate access, you acknowledge that the right of withdrawal is lost once your account is fully activated.

Account security: Keep your password confidential and do not share your account with anyone. Your account is non-transferable.

Business claims: A company or brand concerned by User Content may report an infringement of its rights at support@wisetip.com or via "Report abuse". We will take appropriate action following verification.

Termination: Email support@wisetip.com from your registered address or delete your account in the app. Deletion starts immediately; full removal from backup systems takes up to 90 days, during which the content is not publicly visible. Deleted accounts cannot be restored.

IV. Newsletter

Sign-up is voluntary and requires separate, explicit consent (opt-in). You can unsubscribe at any time by emailing support@wisetip.com or using the unsubscribe link in any newsletter.

V. User Content

You publish User Content at your own responsibility and warrant that you hold all necessary rights, that the content does not infringe the rights of third parties (including copyright, image rights and personal rights), and that it complies with these Terms.

Licence to the Operator: By publishing User Content, you grant the Operator a non-exclusive, royalty-free, worldwide licence to use that content solely within the Service, meaning the WiseTip mobile app and the website wisetip.com, in the following ways:

• storing and reproducing it digitally, including on servers and devices, to the extent needed to store and display it in the Service;
• making it publicly available in the Service so that anyone can access it at a time and place of their choosing, and displaying and playing it in the Service;
• making purely technical changes: format conversion, compression, fitting the frame to the player, generating thumbnails, and automatically generating subtitles and transcripts;
• assigning it to products and presenting it on product pages, in listings and in search results within the Service, alongside content from other Users.

No use outside the Service: The Operator may not use User Content or any part of it outside the Service, in particular to promote the Service or the Operator on social media (including Instagram, TikTok, YouTube and Facebook), in paid advertising, or in app store materials (such as App Store screenshots and previews). Any such use requires your separate, explicit consent in documentary form, specifying the scope, duration and any compensation. This does not apply to:

• links to content shared by Users themselves using the share function, including link previews (title, thumbnail) generated automatically by external services;
• anonymised, aggregated statistics derived from content (such as average ratings, number of reviews, and aggregated product insights) that contain no videos, excerpts, likeness or account name.

Duration: The licence lasts for as long as the content is published in the Service. It expires when you delete the content or your account, subject only to backup retention (up to 90 days) and retention required by law or needed to defend against claims. During that period the content is not publicly available.

Sublicensing: The Operator may sublicense content only to its technical service providers (hosting, storage, content delivery), strictly as needed to run the Service. The Operator does not grant any third party the right to use User Content, including to train artificial intelligence models.

Likeness, authorship and your rights: To the extent your content shows your likeness, you permit its dissemination only within the scope of this licence. Content is shown in the Service with your account name as attribution. You keep all rights to your content and may use and publish it anywhere outside the Service, including on your own channels, even if it was published elsewhere before.

Hosting: The Operator acts as a hosting provider under Art. 6 DSA and does not verify content before publication. The Operator carries out spot checks and may restrict or remove content that breaches these Terms, with notification and reasons.

Automated processing: The Operator may process User Content automatically only for the operation of the Service, including categorisation, transcription, search and moderation. This is not use outside the Service.

Backups: Backups exist only to keep the Service running. The Operator does not guarantee recovery of content on request; please keep your own copies of your videos.

Third-party disputes: Disputes arising from User Content, including unauthorised copying, recording or redistribution by third parties outside the Service, are solely between you and that third party. The Operator cannot technically prevent screen recording and is not liable for it.

Indemnification: You agree to defend, indemnify and hold harmless the Operator and its shareholders, directors, employees and agents from all claims, liabilities, damages and legal costs arising from: (a) your breach of these Terms or applicable law; (b) your User Content infringing third-party rights; (c) the untruth of your representations; (d) your acts or omissions in using the Service.

VI. Videos and Video Types

A Video is User Content in video form assigned to a product or book. Videos must reflect your genuine experience or genuine view and must not mislead consumers.

Video types: Before adding a Video, you choose one of four types:

• Review: you own the product (or book) and use it. Includes a rating.
• First impression: you are unboxing the product (or book) or seeing it for the first time. Includes a rating.
• Opinion: you do not have the product (or book) but want to share your take on it. No rating.
• Ad / Sponsored post: in connection with the product or the Video, you received the product, money or any other benefit from the manufacturer, a seller or anyone acting on their behalf, including a free product, a discount, a paid collaboration or an affiliate programme. No rating.

Disclosure obligation: If you received any such benefit, you must choose Ad / Sponsored post, regardless of whether you used the product or what you think of it. This follows from Art. 7(11) of the Polish Act on Counteracting Unfair Market Practices and the UOKiK recommendations on labelling influencer advertising. Labelling in the Service does not release you from obligations towards your business partner or under other laws.

Product score: Only Reviews and First impressions count toward a product's aggregate score and rating count. Opinions and Ads / Sponsored posts appear under the product with a visible type badge, without a rating and without affecting the score.

Changing the type: The type is chosen once, before publication, and cannot be changed by you afterwards. You may delete a Video and add it again with the correct type. The Operator may change the type of a Video or hide it if the type does not reflect reality, in particular if it should be marked as Ad / Sponsored post; you will be notified with reasons.

Product data and barcodes: When publishing a Video, you must provide accurate product data, including the correct barcode, product name, brand and category. Deliberately or negligently assigning a Video to the wrong product, entering an incorrect barcode or providing false product data breaches these Terms. The Operator may remove or hide such a Video without prior notice. Repeated violations may result in account suspension.

Ranking: Content is ranked by honesty and authenticity rather than follower count or reach alone. Under each product, Videos are shown in three groups in this order: (i) Reviews and First impressions, (ii) Opinions, (iii) Ads / Sponsored posts; within each group the same ranking principles apply. Details are available in the Service under "How WiseTip works".

Prohibited marketing: Undisclosed advertising (publishing a Video for which you received a benefit without choosing Ad / Sponsored post), false paid recommendations, unmarked affiliate links, content implying objectivity despite a conflict of interest, and selling or advertising fake review services are prohibited. Such Videos are removed or have their type changed. Repeated violations may result in account suspension.

Restrictions on Ads / Sponsored posts: Ad / Sponsored post Videos about the following are prohibited: (i) alcoholic beverages, including beer; (ii) tobacco products, e-cigarettes, refill containers and other nicotine products; (iii) prescription-only medicines. Advertising these products to the public is prohibited or heavily restricted by Polish law. If you received a benefit in connection with such a product, you may not publish a Video about it in any type. Ad / Sponsored post Videos about non-prescription medicines, dietary supplements and medical devices must meet the legal requirements for advertising those products; you are responsible for this.

a) Weapons and dangerous equipment

Videos and tests of all types of weapons and equipment are permitted, including firearms, hunting and sport weapons, collectible weapons, bladed weapons, survival equipment and personal defence devices, provided you possess and use them lawfully. Prohibited: content depicting weapons used against people, content glorifying illegal use, and illegally modified weapons. Hunting equipment is welcome, but showing dead or injured animals is prohibited in all contexts, including legal hunting. Such content is removed immediately without right of appeal.

b) Nudity and sexual content

All nudity and sexual content is prohibited without exception, including visible nipples regardless of gender, external genitalia, uncovered buttocks, and sexually suggestive content. This applies to all product categories, including underwear, sportswear, cosmetics and medical devices. Such content is removed automatically or immediately upon detection, without prior notice and without right of appeal.

c) Alcohol and tobacco products

Videos about alcohol, tobacco and nicotine products are permitted as consumer product content. A Video describing your own experience and assessment, for which you received no benefit, is not advertising or promotion. Content becomes prohibited promotion when it urges purchase, creates positive associations beyond describing the product, or targets minors. Content linking alcohol or tobacco with driving or operating machinery is prohibited. Restrictions on sponsored Videos are set out above.

d) Medicines, supplements and medical devices

Videos about all legally available products are permitted, including non-prescription medicines, dietary supplements, medical devices and medical and rehabilitation equipment. Videos about prescription-only medicines are permitted only as a personal patient account: the content must clearly state the medicine was prescribed by a doctor and must not recommend it to others.

When the Service identifies that a Video relates to a prescription medicine, the following notice is automatically displayed and cannot be removed by the author:

Prohibited: encouraging use of prescription medicines without a prescription; promoting combining medicines with alcohol or other substances for recreational purposes; facilitating purchase of medicines from illegal sources or without a required prescription.

e) Psychoactive and controlled substances

Videos about substances legal in Poland and the European Union are permitted, including lawfully marketed CBD products. Content about illegal or controlled substances is prohibited without exception, including narcotics, psychotropic substances and designer drugs, regardless of their legal status elsewhere, as is content instructing how to obtain, synthesise or use them. Violations result in immediate account termination and may be reported to law enforcement.

VII. Video Threads

Video Threads allow public video replies to other Users' Videos, creating asynchronous public debates. Each reply is separate User Content governed by Section V and has no type. Replying does not transfer any rights in the original Video, and replies may not reproduce the original Video or substantial parts of it without its author's consent. Replies are public and you may delete your own at any time.

VIII. Complaints

Submit complaints via the Service or to support@wisetip.com, including your details, a description of the issue and your request. We respond within 21 days. If we do not respond within that time, the complaint is deemed accepted.

IX. Liability

The Operator is liable for the technical functioning of the Service and, towards consumers, for the conformity of the Services with the agreement. We are not liable for damage caused by: false or incomplete data provided by you; sharing your password; a cyberattack despite our security measures; deletion of your account; or technical downtime beyond our control.

X. Illegal Content and Reports

The Operator does not monitor User Content on an ongoing basis (Art. 6 DSA). Report violations via "Report abuse" or support@wisetip.com, including your details, a description of the violation, the location of the content and a good-faith statement.

• Potentially illegal content (CSAM, terrorism, incitement to violence): removed or blocked within 24 hours.
• Other violations: decision within 14 working days, with notice of the outcome and reasons.

You may appeal a decision within 7 days; we respond within 7 working days.

XI. Changes to the Terms

We notify you by email at least 15 days before changes take effect. Continuing to use the Service after that date means you accept the changes. If you do not accept them, you may terminate the agreement under Section III.

XII. Provisions for Non-Consumer Users

This section applies only to users acting in the course of a business who are neither consumers nor sole traders with consumer rights under Polish law. The Operator's liability is limited to wilful misconduct and actual documented losses, excluding lost profits. Disputes are resolved by the court with jurisdiction over the Operator's registered seat.

XIII. Contact

support@wisetip.com. Support hours: Monday to Friday, 9:00 to 17:00 CET, excluding Polish public holidays.

XIV. Final Provisions

Governing law is Polish law. This choice does not deprive consumers of the protection of mandatory provisions of the law of their country of habitual residence.

If any provision is invalid, the remaining provisions stay in force. Consumer disputes may be resolved out of court; the list of dispute resolution bodies is available at consumer-redress.ec.europa.eu.

These Terms, together with the Privacy Policy, constitute the entire agreement between the Operator and the User.

Version 2.1 · Effective September 23, 2026